FAQ & Site Info

Terms of Service

Summary

Updated: May, 2018

These terms and conditions (the "Terms") set forth the terms on which Zumiez Inc. d/b/a Zumiez.com ("Zumiez") governs your access to and use of this web site, any additional Zumiez web sites and applications (combined, the "Site"). YOU SHOULD READ THE TERMS CAREFULLY BEFORE USING THE SITE AS THEY AFFECT YOUR LEGAL RIGHTS, INCLUDING AN AGREEMENT TO RESOLVE ALL DISPUTES THAT MAY ARISE BETWEEN ZUMIEZ AND YOU BY ARBITRATION ON AN INDIVIDUAL BASIS INSTEAD OF BY CLASS ACTION OR A JURY TRIAL.

By visiting or using the Site, you acknowledge that you have read and that you agree to abide by the Terms, including the Privacy Policy and General Policies & Terms, each incorporated herein by reference, as updated from time to time. You must be the age of legal majority or older in your place of residence to use the Site. If you allow a minor to use your computer and/or Account, as defined below, to access the Site, you agree to supervise and be responsible for the minor’s actions. If at any time you no longer agree to be bound by these Terms, you should immediately cease use of this Site.

Sales & Promotion

Shopping. Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Zumiez does not guarantee, warrant or endorse any product or service not manufactured or performed by Zumiez, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Zumiez.

Orders and Acceptance. All orders are subject to these Terms, including the General Policies & Terms. The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Zumiez reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Color. Zumiez has made every effort to display as accurately as possible the colors of the advertised products that appear on the Site. However, the actual colors you see will depend on your monitor. Zumiez cannot guarantee that your monitor will display any color accurately.

Promotional Offers, Contests, and Sweepstakes. Zumiez reserves the right to cancel any order due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel any promotion due to system error or unforeseen problems at any time. Please read the General Policies & Terms and the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

Account & Messaging Management

Zumiez Account. Visitors to the Site (“Users”) may create and maintain a user account on the Zumiez web site(s) and/or applications (“Account”), subject to these Terms. All Account information is protected under our Privacy Policy.

Messaging. Zumiez may contact you via text messaging and email. Message and data rates may apply. For text messages, text HELP to 91404 for information, or contact [email protected], or visit www.vibes.com/help, or call 877-571-0774. Text STOP to 91404 to opt out of receiving text messages.

A valid email address is required for email messages. All email messages that you receive MAY include a note from a sponsor or brand partner. You can manage your email preferences by clicking on the unsubscribe link within the received messages, or by emailing us at [email protected] or by contacting us at 1-877-828-6929

Inventory Availibilty

An order confirmation email is not a guarantee of delivery, as all orders are subject to inventory availability. This means that from time to time our inventory information may be incorrect and we may be unable to fulfill your order as requested. We will always notify you as soon as we become aware that this may be the case.
WARRANTY AND DISCLAIMER

You expressly acknowledge that your use of this Site is at your sole risk. ZUMIEZ IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS, AS AVAILABLE" BASIS AND MAKES NO REPRESENTATIONS OF WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZUMIEZ DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, ZUMIEZ DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION OR MERCHANDISE PROVIDED THROUGH THIS SITE IS ACCURATE, COMPLETE OR CURRENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN CERTAIN CIRCUMSTANCES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY

EXCEPT AS SPECIFICALLY STATED ON THIS SITE, UNDER NO LEGAL THEORY, TORT, CONTRACT OR OTHERWISE SHALL ZUMIEZ NOR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, RELATED COMPANIES, SUBSIDIARIES, MERCHANTS, CONTENT PROVIDERS OR ANY OTHER PARTY INVOLVED IN THE CREATION OR MAINTENANCE OF THIS SITE BE LIABLE FOR THE FOLLOWING ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS SITE: INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. ZUMIEZ ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THE SITE. IN NO EVENT DOES ZUMIEZ ASSUME ANY RESPONSIBILITY OR LIABILITY WHATSOEVER FOR ANY USER CONTENT AND YOU AGREE TO WAIVE ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU MAY HAVE AGAINST ZUMIEZ WITH RESPECT TO SUCH USER CONTENT. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE LIMITATIONS AND EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.